Frequently Asked Questions

Yes, we are happy to help you change your hotel.

Airfare isn't included, so you're free to book your own flights and travel dates — and yes, you can absolutely extend your trip! Your festival accreditation is valid for the entire event, no matter when you arrive.

All experiences are opt-in.You have 100% autonomy.

We've found groups of about 20 create the best dynamic for an exceptional trip — and we can accommodate multiple groups per trip. Let's hop on a discovery call to talk through your group's travel needs and wishes.

Yes! We love welcoming you back — repeat travelers get priority access to our early bird pricing.

Absolutely. At Take2Film, accessibility isn't an afterthought — it's a conversation we have with every guest, one-on-one.For guests with mobility needs, we work directly with our hotel partners to confirm the details that matter — bed height, doorway width, grab bars, and roll-in or accessible shower options — before you arrive. We also coordinate with film festival and local tourism accessibility teams to map out wheelchair-friendly routes to venues and secure accessible seating.For our blind and low-vision guests, and our deaf and hard-of-hearing guests, we arrange closed captioning, audio description, and any other accommodations needed so you can fully enjoy the films and everything else on the program.Whatever your needs, tell us in advance and we'll make sure every detail — hotel, venue, and experience — is ready for you.Read Roll Camera on Access: Take2Film Introduces Accessibility to the World’s Top Film Festivals

We can't guarantee specific screenings — festivals use electronic ticketing systems that are outside anyone's control. What we can guarantee is a team with deep festival experience working hard to get you the best outcome possible, helping you navigate the system and secure the films you want to see.